I don't know if my experience illustrates a wider trend or is an outlier, but years ago, before mobile phones knifed PDAs in a dark alley and PalmOS vs. Windows CE/Mobile/whatever was a choice one might consider, I worked for a company that went with the Windows solution. Why? Well, opening Word and Excel documents was a stated priority for the folks who'd be using the devices, and though 3rd party software on the Palm performed the task better, it wasn't "real".

Folks wanted Word, not something that opened Word documents. That the two Words obviously weren't the same program and had only limited compatibility with one another was irrelevant. The name alone decided the matter.

Epilogue: The HP Jornada clamshells purchased were quickly abandoned due to being too large to carry to meetings, too unreliable in synchronizing, and not able to open regular Word and Excel documents. PDAs were declared non-useful.