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allnameswereout's Avatar
Posts: 3,397 | Thanked: 1,212 times | Joined on Jul 2008 @ Netherlands
#58
Originally Posted by luca View Post
According to the EU law you mention and I linked you only get warranty from the seller, not the manufacturer (in turn the seller has the right to complain to the manufacturer). In practice the manufacturer almost ever will assume it, but that is not mandated by the law.
From a directive in 2002 (which should be implemented by now) we get one (1) year sales warranty, and two (2) years manufacturer warranty.

Aside from that, if your product suddenly explodes after 26 months (2 years and 2 months) you may still be able to get warranty because this does not fall in 'normal function of device'.

The joke is corporations like Dell and Apple believe they can legally only provide 1 year warranty with selling 2 years additional warranty while they're legally obliged to provide 2 years warranty. If you do business in EU you have to comply with EU law. Consumer rights organizations get a lot complaints about this, and they're both sued for this.

Originally Posted by BaKSo View Post
THEN it will a shame they did not put us in the SELECTED countries... damn... about buying from EU? wont it be an issue in warranty, keyboard layout, and frequency?
In some EU countries they use standard QWERTY layout. However I don't know which countries exactly, I do know this is not the case for either Germany or Italy. You can always change the layout in software.

If you buy a Nokia device you get warranty from the country you bought it. If you buy a Nokia in Singapore you can get warranty from any Nokia shop in Singapore. Nokia makes exception in EU. A device bought in one EU country may get warranty in another EU country. However, from what I heard, Nokia UK only sells/ships to UK.

BTW in Nokia's case not everything is covered for 2 years by the warranty but the device is. IOW in EU you get 2 years of warranty on your Nokia N900 device.
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