This whole situation is outrageous. You go to Dell and buy a machine, they sell you one that works. You go to Microsoft and buy an operating system they sell you one that kind of works okay and give you a discount on the next version which works a bit better. Where's Nokia in all this? They sell you something which kind of works, if you don't mind no scrolling in e-mails for example, and then try to shaft you for the full price to upgrade. Where are the EU regulators when you need them?