Microsoft decided to hold on loading up any usable software until the new Zunes were out to market. What that means is that we have yet to do any serious testing with the new device -- despite having the gem sitting right here. .... these devices are being sold to end users in the same condition our unit is in -- namely, without any real functioning software. It's a pretty unusual move for a company like Microsoft to put devices into the hands of consumers with no functionality at all, but it seems the Zune team was cranking till the last minute. Let's hope all the hard work pays off!