Texrat, thanks for the heads-up. I noticed the non-flipped image in my webcam preview before this thread surfaced, and wrote it off as a design flaw (albeit an obvious one) rather than a production problem.

Since my N800 is now languishing somewhere in the Huntsville repair queue with a broken kickstand, I called 1-888-NOKIA-2U hoping they might also fix the image orientation before shipping it back to me.

Alas, even though they signed for my Express Mail delivery at 10:30am last Friday, the unit still hasn't been entered in the repair database, internally or online. The telephone rep claims there are no repair notes on the camera issue (which doesn't surprise me), and they can't add it to my repair ticket until I show up in the system. *sigh*

Can you offer any magic words, QA codes, etc. to help ensure that the camera flip gets handled as a bona fide hardware defect? Call me paranoid, but I can imagine "We're sorry, sir, but you've already told us you dropped your phone..."