I believe it would be wise to create a 'How to' section and move all content for new users and also slightly more advance users like myself in that section (no gainroots though). The wiki as such is confusing and often too complex for non technical users. Maybe some parts could be reorganized and moved to a HowTo section. Other content like tutorial videos etc. can be posted there. The better the information is organized and easily accessible to a wider public, the least newbie questions will be posted.

Recent newcomers are not, in my opinion, representative of the average customer of Vodafone in the UK who will get there N900 (apparently) for free. They are like early birds who do some research, read specifications and possibly manuals, are curious about technology and its use in their life, and have at least basic knowledge of some vocabulary. At least in English. Think of those who aren't even fluent in English...

Also one should keep in mind that new customers who will access the site will be more interested in getting information on the N900 and might be a little lost in he plethora of posts and articles about other devices.

But as in any kind of dynamic and flexible context change will come on us from the influx of new users and other sites and fora will pop up to offer more easily accessible information. And we will all be happy, and I hope also those who maybe bought something they didn't really understand or are prepared to handle. However this should not exempt us to be welcoming to new users in the DenInUsa style pointed earlier by Texrat.

It's 5.30... I was able to read and follow this thread after my 3 years old daughter woke me up to sneak into our bed (as usual) more than a while ago. :-)