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Posts: 29 | Thanked: 1 time | Joined on Jan 2007 @ New York City
#35
Looked at the Nokia website and saw this:

Repair Status Results
The repair status of your phone is:
Upon inspection by the Nokia Authorized Service Center, your Nokia N800 device, serial number XXXXXXX, was determined to be out of warranty. Generally devices are deemed out of warranty due to either liquid/physical damage or the warranty coverage time period has expired. Please contact the Nokia Authorized Service Center below to receive an out of warranty repair quote or to have your unrepaired phone returned to you.

Palco Customer Service:

Repair History:
Status Date Status
02/02/2007 Device is Out of Warranty
02/02/2007 Received
This information is provided as a courtesy. All information is provided "as is". It may not reflect the most current status of your repair.


Time to call Nokia and see what is up.

Adam in NYC

Looked up the ESN and got this on Nokia's website.


Warranty Verification Results
The status of the warranty on your Nokia device is:

Your device, serial number XXXXXXXX, appears to be within the initial warranty period. This warranty verification covers the following 10 days. If you send your device in for repair after 10 days, please include a copy of the proof of purchase with your device to confirm that your unit is within the warranty period.

Please visit our Warranty section or reference your purchase documentation for detailed information about your phone's limited warranty. For answers to frequently asked questions, visit our Warranty/Repair FAQs.

Please note that liquid and physical damage are not covered by the warranty. If the out of warranty device is "repairable", you will be contacted by the Nokia Authorized Service Center with a repair quote before the repair can begin. Prices vary by product and the nature of the repair. If the device is deemed "unrepairable" it will be returned to you without prior notification. Please note that the cost of return shipping and handling for out of warranty repair is the responsibility of the customer. Generally, the cost of return shipping and handling will not exceed $15.00. More information about out of warranty repair.


Talked to the Nokia rep on the line. Gotta wait 72 hours. It is Friday. Gotta get back to them on Wednesday.

Adam in NYC

Last edited by Adam in NYC; 2007-02-09 at 14:23.