Dear Matt, Thank you for e-mailing the Nokia Care Contact Center. We regret to hear of the delays you have experienced regarding the repair of your Nokia 770 Internet tablet. Matt,for the quickest possible resolution to your request for the repair status of your Nokia 770 Internet tablet, please contact us at your earliest convenience. You can reach the Executive Resolution Team, directly at 1-800-xxx-xxxx, Monday through Friday 9:00 a.m. to 9:00 p.m. Eastern Standard Time. If you prefer, you can reply with your daytime phone number and we will contact you. We look forward to working with you to resolve this issue. If you have any additional questions, please contact us. To ensure proper handling, please continue to use the current subject line. Thank you for choosing Nokia for your mobile needs. Charlie Executive Resolution Team Nokia Inc.