Nokia has the worst customer service I have ever seen. I have never been as upset by any company. I am not sure if it is just a phone company, or what? Maybe because I work in the computer industry I expect more from a manufacturer. I loathe those support people, they are the rudest bunch I have ever run into.

This poll is about support NOT repair.. In other words I am not interested if you sent it in and it came back really fast and it was repaired. I am talking about if you had a problem with your repair process. For example if it was sent back unrepaired. Or it was gone for 30+ days and you contacted someone?

If they get it right its great, although I have not witnessed this myself. I have now sent in two devices, a 770 and a 6682 and took cash settlement after 5 weeks without 770 and I am now 30+ days waiting for parts on my 6682. They are just rude on the phone, they could not care less.