Don't really see how his statement was stupid... it's a simple question, with a difficult answer.

We were suppose to get at the end of Sept, then mid Oct, now end of Oct, early Nov, Dec--no one knows because we can't get an answer... so yeah it usually isn't good business strategy to play around with the people on which your income comes in from.

When a phone comes out companies give a date, if the date needs to get pushed back, then they say there will be a delay... you don't just ignore your customer base especially with a device like this that everyone wants.