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User-friendliness of talk.maemo.org
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christexaport
2009-10-16 , 22:54
Posts: 1,589 | Thanked: 720 times | Joined on Aug 2009 @ Arlington (DFW), Texas
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Jay, you have to stop and either deny or admit that the way the site is laid out and the unclear login situation has confused new users, and needlessly repelled people that may have benefitted from the community. As a businessman, I see it as bad service and relations, and something I'd want fixed. Users will see it as the site not caring or being out of touch with the process (where's the "You must register separately" message??) in regards to anyone not here the last few years.
You can access all of the info, but if you have issues getting logged in, and don't see anything in the way of help, you abandon ship for the alternative communities. To continue this way could make one of those communities the preferred place for Maemo info, which would be a shame, since all it would take to make it better would be a little extra time to plan and design it better.
If you have issue logging into a section of the site, and there's no help, its not user friendly. That you don't see the point after multiple people's explanations may be evidence of the disconnect, and maybe you just don't get it. Either way, a better layout would do alot to make more satisfied users.
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