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Posts: 2,014 | Thanked: 1,581 times | Joined on Sep 2009
#1131
Originally Posted by mattmull View Post
I totally agree with buy.com's customer service, it's almost impossible to get a refund, and it takes forever. It's usually pretty cheap and ships out promptly, but if it was only a ~$25 difference, I would use Amazon over it in a heartbeat.
Yeah buy.com have basically screwed up every order I have ever placed with them (3 to date and thats 3 strikes and you are out).Last order they shipped me a monitor - was broken, called for an RMA to return it. Then got a notice of a new monitor order having been placed. They charged my card AGAIN. I called and said hey I dont want it cancel it, only to be told that sales support couldnt cancel and order placed from their RMA dept. Had to ship back the old one - then receive the new one and then they had the balls to try charge me for the shipping to return that one.

NEVER AGAIN!!
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