I originally pre-ordered my phone with nokiausa.com but had to cancel it cuz i heard they usually ship the phone after the other retailers. so i went and bought the phone from buy.com. i ordered it beginning of october. the past 6 days, i called them every single day just to make sure that they will ship it soon. i had talked to 5 different reps and they told me that it will be released on october 22. so of course just to make sure that they give me the same date, i called them everyday. But today when I called them the rep told me that the release date was pushed to November 22! i was shocked and couldn't believe it. So I waited for 3 hours and called them back to make sure she was giving me the right info. Unfortunately they both said November 22. Since I want to get the phone right away, I went back to Nokiausa and ask them if I order today will I get the phone at the end of October as stated on their website. here's the conversation i had with them.

Thank you for choosing NokiaUSA. A sales representative will be with you shortly.
You are now chatting with Paul.
Paul: Hello, welcome to Nokia. I am a Nokia Sales Representative, may I assist you finding a device today?
Paul: I have not heard from you for a few moments. Are you still online with me?
You: hi, im interested on the nokia n900
Paul: I would be happy to assist you with that. May I ask who I am chatting with today?
You: kristine
You: I saw that it will be available on october 30
You: if I pre-order today, will I get it at that time?
Paul: Hi Diane, yes it is coming out in the last week of October
Paul: Yes you will since you get free overnight shipping with it
Paul: Would you like to add the phone to your shopping cart and order it today itself?
You: yes
Paul: Click here to order the n900
You: thank you
You: how come it doesn't offer me free overnight shippping
You: it said overnight shipping is 9.99
Paul: On the last page of the checkout you will be credited the amount, don't worry
You: oh ok
You: you don't offer the free bluetooth anymore?
Paul: You will get it as a gift, it won't show on the checkout window
You: is the october 30 an estimate or it's definitely coming out on the30th?
Paul: As it mentions on the web site it is coming out this month itself
You: ok cuz i heard rumors that it will be delayed till November
You: i hope that's not true
Paul: They are just rumors as you said
You: one more question, will it be shipped on the 30th or I will receive it on the 30th?
Paul: You should never believe rumors
Paul: You will receive it on the day that it is launched, because they will ship it one day before
You: thank you so much for your help!
Paul: Hello, welcome to Nokia. I am a Nokia Sales Representative, may I assist you finding a device today?
Paul: Thank you for visiting NokiaUSA and chatting with us today. We value your feedback. Please click the “Close” button at the top right to answer a few questions about your experience with us.

So i cancelled buy.com and went with nokiausa.com.

hopefully i get it before the end of the month.