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A chat with Nokia USA
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Bruce
2009-10-22 , 19:43
Posts: 176 | Thanked: 56 times | Joined on Oct 2009
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I will withhold comment.
Chat InformationThank you for choosing NokiaUSA. A sales representative will be with you shortly.
Chat InformationYou are now chatting with Davis.
Davis: Hello, welcome to Nokia. I am a Nokia Sales Representative, may I assist you finding a device today?
You: Hi Davis
You: I ordered a N900 in September and was told it would ship by the end of the month
You: I understand that it is delayed again
Davis: Yes it is, sorry about that.
You: so I am thinking about switching to something else
Davis: It will ship Mid November, we got an e-mail from Nokia.
You: Peter, the Maemo PR guy just says November
Davis: We are just making sure that this device is "perfect" when it comes out, thanks for your patience.
Davis: Nokia said mid November to us in the E-mail.
You: I suspect that it may take a long time to make it Perfect
You: were there previous emails saying mid October and end of October?
Davis: Well the actual date was End of October, and this is the first delay we've had.
Davis: No, the previous e-mail said End of October.
You: I am a software developer so I understand delays
Davis: Yes, it's already out in Europe and we are just making sure that it's completely compatible with US
You: I thought that prerelease versions were all that were out there
You: the 300 handed out at the Maemo summit and other developer versions
You: Do you have any info on the N97 mini?
Davis: No sorry, that device won't be coming out until the N900 is released for a few months.
You: There is a rumor that it will have quad band WCDMA
Davis: Really? I actually don't know about that at all, that would be pretty awesome though
You: yes it would
You: the biggest negative about the N900 is lack of AT&T WCDMA support
Davis: Yes, I'm sure it will come out with AT&T 3G support soon.
You: Here is the FCC app for the N97 Mini
https://fjallfoss.fcc.gov/oetcf/eas/...27QVVRM-553%27
You: So you believe there will be a N900 with AT&T frequencies ?
Davis: Yes there will be.
You: Is there a release month for the AT&T N900 ?
Davis: I have no information on that sorry.
You: is it officially confirmed by Nokia?
Davis: I've heard it's already on the market by other vendors, but I am not sure.
You: So you believe an AT&T compatible N900 may be available from other vendors?
Davis: Well that's what a customer told me, but I am not sure.
You: I am amazed at how little info you get from Nokia
Davis: It's just those things I don't know much about
Davis: Everything on our website I know though.
Davis: Unless they e-mail us the information, other than that I wouldn't know, sorryt.
You: Here are the specs for the N97 Mini from Nokia.co.uk
You:
http://shop.nokia.co.uk/nokia-uk/pro...&culture=en-GB
You: they list 4 WCDMA frequencies
Davis: Thank you for waiting. I'll be with you in just a moment.
Davis: That is the UK version, I guess those will work around the world for 3G
Davis: I don't have much information on UK's devices
You: Ill let you get back to work
Davis: No problem, you have yourself a great day!
Davis: Thank you for visiting NokiaUSA and chatting with us today. We value your feedback. Please click the “Close” button at the top right to answer a few questions about your experience with us.
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