Kinda true. Also, if (more like when) the forums become really popular and crowded, even the best-intended newbies will be lost under the 100's of results they get for a particular search and might end up re-posting anyway. Of course, a FAQ is never a bad idea, but i have a more radical idea: something in the style of yahoo answers. The newb comes, asks, someone answers, newb is satisfied, thread is closed, helper gets karma. This way pretty much everyone is satisfied: newbs get detailed help (instead of 'search the forum for ____", get "here's the link to ___"), active helpers get karma, community is helpful (which matters a lot when buying into anything with a 'net community). It may be a good idea to remove threads that are duplicates, to clear up clutter It would probably need some tinkering with the site, to accommodate for users being able to close their question threads, thus automagically also giving thanks/karma to helper. But i think i would work well. And maybe a brainstorm would be more helpful