maemo.org - Talk - View Single Post - A Message To Nokia, Peter, & Maemo Staff

	danramos	2009-10-27 , 22:47
	Posts: 4,672 \| Thanked: 5,455 times \| Joined on Jul 2008 @ Springfield, MA, USA	#15

Originally Posted by Mengs

Personally, I've canceled my order as of today... I don't like being treated like a fool. When I bought this phone back in October, I was promised that either week 44 or earlier, but definitely no later. Now when I email them, all they tell me is that they don't know and in fact no one knows. I guess it's just business, do whatever it takes to sell the device but forget about the customer once deal is done. Yeah, nice try. HTC is getting my 600€

This just feels like it goes hand in hand with all the terrible customer support experience I've increasingly felt over the time of owning my old tablet. I increasingly feel like Nokia doesn't care about the customers and it's starting to show. I know I'm certainly avoiding Nokia after all the negative personal experiences despite anyone trying to tell me that Nokia is f***ing wonderful!

My coworkers used to be all gung-ho Nokia too--not so much anymore. Just saying--I don't think it's just me anymore.

Come Nokia! Listen to the customers.. communicate back AND forth? And for everyone's sake, try to actually provide more reasons for people to be glad they bought your product AFTER the sale.

Last edited by danramos; 2009-10-27 at 22:49.

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