a) If your 'meaty paws' makes you hit q instead of c I'm surprised about the accuracy in the rest of the post. b) I'm fully aware of the outsourcing trends, I think everyone is. I guess my, unanswered, question was what made you think it sounded like he was from India. Not all call centers are in India. How would it make you feel if I based on what could be conceived as a veiled racist comment - and poor spelling of 'fancy words' - said that it sounds like you come from some southern hick-state?