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	smarsh	2009-11-04 , 21:54
	Posts: 155 \| Thanked: 118 times \| Joined on Jan 2008 @ Ontario, Canada	#41

Originally Posted by hopbeat

Thanks. Knew I've seen it somwhere

@smarsh I think that this would be kind of doubling already existing FAQs and Wiki's to which the greeter can just point.

True, yes. The only reason I suggested it is that the answers inevitably will become part of the core knowledge, a tag just makes it easier to find them.

Then, we need someone to handle the FAQs (I will if you like) and monitor the answers and make sure the two reflect each other, if that is necessary.

To put it another way: As a greeter, I would try to point to the proper FAQ answer first. IF there wasn't one, I'd try to answer. Eventually, that answer MAY become part of the FAQ, if you see what I mean?

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