I hope the formatting is OK: [snip] While Supplies Last! 07:16:56 PM Agent SMB_Sandra_Holcomb Supplies are gone 07:18:56 PM Customer MountainX how can supplies be gone on an item that is a pre-order? There are none in stock yet anyway. It has not even been introduced to the market by the manufacturer yet, so there were no "supplies" earlier today when others ordered and there are none now. It is a preorder. Please look into it further. Thanks. 07:19:30 PM Agent SMB_Sandra_Holcomb its not a pre- order, we had some in stock and now we don't and they are backordered thru Nokia 07:19:43 PM Agent SMB_Sandra_Holcomb Anything else I can help with? 07:20:46 PM Customer MountainX I'm sorry, if you look at the title of the item in the Dell store, it clearly says, "(Pre-Order) N900 Unlocked Smartphone". Furthermore, I have been following this item closely and I am sure Dell does not have it in stock today. Please investigate this problem further. It must be an error. 07:21:17 PM Agent SMB_Sandra_Holcomb I will let them know about this, Anything else I can help with? 07:21:41 PM Customer MountainX Well, I would like to purchase the item with the coupon now. Can you help me do that? 07:23:07 PM Agent SMB_Sandra_Holcomb I have the same options you do, so if you can't get the coupon to work when you enter it I can not either. 07:23:41 PM Customer MountainX OK, can you have someone who can help contact me directly? Thank you. 07:24:00 PM Agent SMB_Sandra_Holcomb If I can't then no one can, we all have the same system, The session has ended!