Ok, so i'm a UK pre-order customer. I just called the online shop support line and asked them when my order will be shipped and an American sounding operator said by the 19th November. I asked why hasn't it shipped already when Nokia had sent a worldwide press release yesterday saying that orders had shipped. She seemed to have no idea what I was talking about and repated the the product will ship by the 19th Nov. I then asked why my order details screen on their website said ship qty: 0 and backordered: 0. She repeated robotically that the only information they have is that pre-orders will be shipped by 19th Nov. Well thats my contribution. I'm seriously holding back at having a rant at call-centre operators but what are you gonna do?