sorry didn't mean to cause anyone any concerns. They were very rude on the phone and took ages to respond to my mails (avoiding me) unprofessional. The service was just terrible. Both phones were purchased at the same time. I already had tmobile contacts and have been with them for years when they was one2one. They cancelled my original contract just made a complete mess which took a month to sort out and a huge bill at the end of the month.

My problems only got sorted with me going to the Southampton store. I order my N97 from them due to them being nokia partners, They really had trouble dealing with the demand and gave out wrong information everytime I called.

Maybe things have changed and I wish you all luck 