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Posts: 607 | Thanked: 450 times | Joined on Sep 2009 @ Washington, DC
#32
Originally Posted by nymajoak View Post
The issue concerns the rest of us, ie. non-Three customers. Personally I as a customer am officially annoyed if I have to wait several weeks extra for a product I have ordered for the only reason that other customers happen to have problems with the product.

If I am aware of the problem, am not affected by it and explicitly state I want delivery asap regardless of the status of the problem, the supplier should imho grant that request.
Nokia isn't selling to you, they're selling to Sweden. They would rather delay shipment to all Swedish customers than have to deal with the issue that the N900 just flat out doesn't work for some Swedes. Issues require explanations and explanations lead to more issues. It's easier to just say nothing.