I called nokia USA after talking to my credit card company and now they say my order has gone through and they are now shipping pre-orders. I will keep checking my credit card and emails for the actual transaction. Because I am still skeptical even though the second rep was a different person but had the same info as the first.

I have to rely on what they say because I had to re-order over the phone after my initial pre-order in September was canceled through a technical difficulty. So I can't check the status online. They have no way of linking my order to my online account they say. I just have a hard time believing those reps now.