@Kathy,

I think the problem is more that Nokia was open and transparent throughout the process until it came to the delay and then...nothing. Nothing until the announcement that they started shipping from the manufacturer. And now? Nothing.

A simple official statement about who would be receiving the units first (e.g. Nokia stores and MPD) and who would be receiving the units next (Amazon, etc..) would go a long way. Not when they would be receiving them. Just what order retailers are receiving them in. Or if all retailers are receiving units (but in percentages based on demand for example).