You are asking for exactly what has happened though - they have started shipping stock from their factory and the initial distribution points have a good idea of when they are going to receive stock. These will have been passed as estimates to the intermediary distribution points and the retailers will almost certainly have an estimated time when the can get hold of stock.All of these dates are different depending on where they are and who they are dealing with. Transport delays can and do happen so retailers are very aware that these are estimates. Some of them pass the estimates on to customers, others don't - that's up to them. There is nothing that Nokia or Peter can do to give you a guaranteed date from your retailer. Asking otherwise is to ask for delay in any delivery to a date incorporating all of the possible delays to all of the retailers in the cintinent.