The Reps I have talked to at Nokia USA are all a bunch of idiots. I already had to replace my order once because of a system problem so i lost my place in line from september 13th to October 26th. So i got a call just now from nokia saying there was another problem that i have to replace my order. He told me that they already started shipping on Tuesday of last week to the pre-orders in september.. I say Bullsh*t because I believe that the first people to place a preorder would be on this forum and they would have recieved it by now if shipped tuesday. He could not give me a straight answer as to why my order was canceled it sounded like he was referencing my first order. then magically i was disconnected when i was put on hold when i asked if i would get another 15% discount on the 15% I already received. So I called them back and talked to another rep he puts me on hold and comes back and says everything is ok. I should be recieving my tracking number through email. I asked him when. He said he could not tell me. I asked when will it ship. He said he said maybe next week. what the hell, he just said they started shipping on tuseday of last week. why cant he tell me if I will get my phone next week. all bullsh*t.