maemo.org - Talk - View Single Post - Feedback on Maemo Greeters program

nymajoak	2009-11-15 , 11:44
Posts: 199 \| Thanked: 144 times \| Joined on Sep 2009 @ gbg.se	#29

Originally Posted by Texrat

I'm really encouraged by comments like yours, because that assures me there really is value to the program.

I'm not sure to what extent your suggestion should be formalized though... the main thing to consider is that this concept is so basic, so simple that even a brand-new member who knows nothing of Maemo or the devices could edit their signature and immediately start helping others find their way!

However I also want to motivate Greeters to grow into superusers of some sort, as well as offer a higher level of help if they feel so led. So IMO that should be little more than a suggestion on the Greeter page. But we'll see!

RevdKathy posted the following in the "tired of people not using the search"-thread:

Originally Posted by RevdKathy

[...]
So if you see someone posting something basic that's already answered, just ignore it. Hopefully one of the greeters will get there - and be able to respond cheerfully however many times the question has been asked. It's part of what we're here for.

Ir reflects exactly my feelings on what the "job" of a Greeter "should" be. Answering at least simple questions others are "tired" of. As long as the Greeters have the "blessing of the forum" to have this role, they would probably feel more comfortable jumping in where they can. I don't think it matters all that much if they are not superusers from the beginning. There is always questions they are comfortable to answer, and as long as doing so is part of their job description they will become more and more knowledgeable over time.

So my point is that maybe you would get a long way just by putting "be generally helpful" and "answering questions you are comfortable to answer" in the Greeter job description?

EDIT: Just to be clear: the post i quote above is the one RevdKathy links to two posts back, so the gist of my post is that I agree with her.

Last edited by nymajoak; 2009-11-16 at 14:53.

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