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RevdKathy's Avatar
Posts: 2,173 | Thanked: 2,678 times | Joined on Oct 2009 @ Cornwall, UK
#20
My first response to this suggestion was "Oh yes! What a good idea. It would be good to know that I am getting advice from Someone Reputable".

And that's when I saw the flaw. What makes someone a reputable source for information? Why would I assume that someone from the council or Nokia would give me a better answer than, say, someone who has been developing for the OS for some time or has specialist knowledge relevent to my question.

Take my Bible, for example (No, don't run off to the religious topics!). There are a few folk here who have exceptional knowledge of and experience with mobile Bible platforms. I'd hazzard a guess they have greated knowledge in that particular field than some person from Nokia, who might know the OS inside out but never thought about asking it to run Rapier or Olive tree.

In the end, I don't necessarily always want to engage with Nokia Experts - the community may have a better expert.

I also understand people's anxiety about wearing a 'Nokia' badge in an open forum where you might get duffed up by an angry Nokia customer over something not your fault. (One of the things I always do when ringing customer service is explain to the person on the other end that I am not angry at them personally!)

What would this achieve? I'm not sure it would achieve anything of major value.
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