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Posts: 459 | Thanked: 669 times | Joined on Sep 2007 @ The DMV
#1163
Originally Posted by dvergin View Post
I'm caught in the same trap. They've been putting a hold on my card account every ten days or so since September 12. There's one there now. But when they try to revise my order, my card is rejected. The service rep said their account checks are on a hair trigger to avoid fraud. Apparently there is no way for them to over-ride this when it's a revised order caused by a change at their end.
No problems with NokiaUSA, so far. But the worry for me is that Brightpoint has kept adding multiple holds on my card for several days in a row now, all for the full price of the order. All I can say is let's hope this is resolved soon, lest Nokia/Brightpoint ties up all of my credit!

One thing I don't get is why can't Nokia unilaterally give us the discount and remove the headset from our orders without making us reorder? It's not like anybody was going to say no to a big discount so they could keep an incompatible headset.

Last edited by klinglerware; 2009-11-17 at 03:39.