They canceled on me -

I ordered within the window for the $441 sale. Got a confirmation email for the purchase so I went ahead and canceled my Amazon preorder.

About 12 hours later Dell send me a notice that my order was canceled. I call and they tell me it's a problem with my credit card and I should straighten it up with my issuer. I call the credit card company and nothing's wrong. They actually give me the confirmation number they gave Dell for the authorization request.

Call Dell and they give me a direct number to a "specialist" assigned to my case. I leave her three or four messages but she never got back to me. Finally, about a week later I called sales, who transferred me to credit card services, who transfered me to a customer representative who told me that the problem wasn't with my credit card but that the product had probably run out??!!!!! In any case, she says, they don't have that product any longer so she can't reinstate my order...

With the extra rebate from Amazon the difference shrunk to about $40, so I decided to reorder from Amazon and let it go (though losing over a month in my order priority).

Dell are as bad as Nokia in my book of customer service.