Thanks everyone, your making me very depressed.

I bought mine from The Link, and it didn't have a pouch. The seal was broken on the box when it arrived. Initially I thought it had been "losted" / removed from the box, but I was passing a Dixons Tax Free yesterday and their N800 didn't have a pouch in the box either.

The Link and Dixons are both part of the DSG group, coincidence???