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Posts: 227 | Thanked: 51 times | Joined on Feb 2006
#1
Wierd but true... somebody screwed up.

Sent my 770 to Nokia because one day it just decided to stop turning on. No response to flash or charger. Their repair website said they received it 12-21-06.

Waited. And called. And waited. And called. Finally after 6 weeks of waiting I got sick of it and *****ed and moaned until the repair escalation team offered me the standard "buyout" of $240 at the end of January.

Got the check about 2/10/07 and immediately went to CompUSA and bought the N800.

Today I get a package on the front porch with my original 770 inside. For some strange reason they decided to give me a battery for free but they kept the battery compartment door.

Here's the kicker. Inside is a letter. The one word explanation of repairs: "flash". It took 11 weeks to flash my unit?

I'll call Nokia in the morning and see if they want it back.

The other irony... just last week I sold all my accessories and crap instead of tossing them. Now I have no stylii and no metal case.

What a wierd world. Nokia is doing a lot right with Maemo but their repair department is really making them look bad.

David
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David Smoot