Too many threads on this subject now even for me. So it's UK based so I'll go for this one.

Sent MPD this email on Wednesday morning.

Dear Sir,

I feel I must write this email to you to complain about your handling of the debarcle that has been the pre order of my N900.

While I appreciate that you are not responsible for the delay, I feel that your handling of the saga has been totally inadequate. When I pre ordrered my phone I was told that it would be dispatched on the 16th November; sadly this date came and went with no word from yourselves. Now I find out that the phone will be available in Nokia Retail outlets which as it states all over your pages is operated by you before my PRE ORDER is dispatched.

I have been on your live chat a couple of times and quite frankly your customer service level on this front is terrible. The answers being given by your staff are not helpful in anyway and sometimes are short and abrupt. I have just been told i will be kept up to date by email a first email for the delay would have been nice.

I'm sure you'll answer this after the usual 24hour delay and then state the end of November again.

Thank you.


Got this one back.

We’re sorry to again advise you that the N900 has been delayed. There is however good news - Nokia have advised that we will receive stock into our .......blah blah we've all read that one.

Which I thought was the apology one but that came this morning.

Sir,

The website will be despatching the same day as retail outlets have stock.

Anyhow - for the latest:

We’re sorry to again advise you that the N900 has been delayed. There is however good ..............blah blah blah.

You've got to love them. Posted here as it hopefully clears up the shop/MPD who gets first etc etc