For once i'm starting to agree..... I spent most of yesterday in a meeting about customer expectations....

My simple message is, let the customer know the answer,and make the answer the same across the board....

Fairy play if the answer is different in every country - but the answer should be the same and planned when possible....

Nokia, seem to have missed the boat (In more then one way) on this one....

But, in my case i will survive - It's a phone... only a phone'puter.... granted a good one - but as long as it comes out this year i'll keep my preorder - otherwise a new and better device will have most likely already superceded it...