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Posts: 131 | Thanked: 46 times | Joined on Oct 2009 @ Michigan
#22
Well called Nokia today and sure enough my Order was cancelled.

I never received a call, e-mail nothing from Nokia. So you can only image my rage once I finally got a hold of someone today after being on hold for approximately 2 hours. Once I finally did get a hold of someone I was told " I am sorry I cannot help you with this issue, I will transfer you to a sale rep who can help".

On hold again for 30 minutes.

Once I spoke to the sales rep, apparently Nokia has escalated this issue but cannot use the promotional code which expired yesterday.

So by the end of the call here is the response I got.

"I will have to call you Monday to see if we can use promotional code, you will not have an order number, reference number until Monday which I can contact you back (Yeah freaking right)". I asked for a supervisor only to get the "We don't currently have a supervisor on duty".

So looks like I either will get my N900 sometime next week if not longer as they also don't offer the next day shipping either to boot.

Needless to say, if I don't get a call on Monday I will go postal on Nokia USA. This entire thing has been handled in the worst possible way and they can't even give me a discount for their screw up.
 

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