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Andre Klapper's Avatar
Posts: 1,665 | Thanked: 1,649 times | Joined on Jun 2008 @ Praha, Czech Republic
#12
Originally Posted by lma View Post
Indeed. I think the main "problem" is not that bugzilla is complicated but that most people have never experienced this level of feedback and interaction with a vendor/community before.
So true. Normally you send feedback and it ends up in a black hole. I've had it quite often in GNOME Bugzilla that people were actually surprised when coming back to them for followup questions - "Uh, somebody human read my bug report?"
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