The thing is, "consumers" don't report bugs, so why design a system for them to do it?

Anyone who feels the need to "report bugs" probably isn't scared by the word "repository".

Bugzilla, as is probably quite apparent to everybody, is not for normal users and adapting it to accommodate them would be defeating the purpose. Bugzilla is for power users, developers, and generally anyone who is exposed to bugs on a regular basis. 99% of platform bugs should get squashed or at least reported by developers/power users before they reach production devices, and bugs in Extras software should get reported during the testing process. Both these scenarios involve people that will know how to use Bugzilla.

If normal users are needing a way to contact developers, then an alternate solution should be created. But please don't try to adapt a development tool into a user-facing one.