In my opinion, that is actually a really good way to deliver help, even for newbies. Granted, the new user has to change their expectations a bit, but if they do, they will find that pasting commands is easier and more reliable than following a (usually very long) sequence of images that say things like "click here". What would be ideal, IMO, is a way to ensure the commands are from a reliable source. And they need to be explained -- not at the expert level, but in language a newbie can get value from. If those things are done consistently, help in the form of commands is great. I cannot predict if this method of providing help will ever become comfortable to the group of folks you are referring to, but if they gave it a chance, I doubt they would want help any other way (provided some caveats like I mentioned are followed).