And what attitude is that? That we want some quality in the bug reports coming in? That we want our developers to actually get usable information that will be helpful in fixing your bugs? That Bugzilla isn't the actual problem here?

The fact of the matter is that if you want bugs fixed, you have to go about it in as detailed a manner as possible, otherwise you just end up with developers closing bugs as "Could not reproduce", users remaining frustrated that the bugs are still there...

If you don't understand what priority or severity means, that's okay. Just fill in the information that you DO have and people like myself and Andre will fix up the bug so that it has all the info needed... or we'll ask you for more details.

The most important parts of a bug report is:

a) Version of your software/firmware
b) What your expected results are
c) What your actual results are
d) The steps to follow to reproduce the issue on your tablet.

For a good example of how to file a bug, take a look at mine here: https://bugs.maemo.org/show_bug.cgi?id=6003

If you aren't sure how to do or say something, feel free to talk to one of us for help either through PMs here, IRC, IM... wherever we are and we'll be more than willing to help you.

Bug reporting is one of those things that's a little scary at first, but just do it a few times and you get the hang of things. Yes, while Bugzilla isn't the most user-friendly way to do things, it's by far the best way of doing things from a tester and developer point of view. And if you want to report bugs but don't want to deal with it yourselves, just send one of us an e-mail or IM or whatever detailing your problem, we'll ask a few more questions to make sure all the info needed is there and that's it.

I don't know if anyone's written a walk-through for reporting a bug, but I think I still have the one I wrote for work that I can repurpose for Maemo complete with images and explanations without technical jargon, written for first-time Bugzilla users. Will that help you guys out at all or are you both beyond trying to use it at this point?