Thread: Bugzilla: is there a walk-thru somewhere?
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silvermountain is offline silvermountain
2009-11-23 , 00:15
Posts: 1,359 | Thanked: 717 times | Joined on May 2009 @ ...standing right behind you...
#69
Originally Posted by GeneralAntilles View Post

When you see me say that I don't want 95% of users reporting bugs you assume I mean that I don't care about the opinions of those users, but this is not the case! Bugzilla is not a tool that can nor ever will adequately serve those users' needs, and trying to bring them into it only serves to frustrate the users and the existing bugzilla participants. Developers and users do not get along well. They do not speak the same language, they do not value the same things and putting them together isn't always a productive endeavor. This is why, in most projects, the developers don't do UX design.
Not sure how the above relates to your point about "We don't want 95% of users to report bugs. Most of them are woefully under-qualified to do so" as being 'woefully under-qualified' is quite a bit different than saying that Bugzilla is not targeted at end-users.

Also, you ask for that further points to be addressed directly to you. Maybe you should have also applied that yourself when publicly, in this thread, telling another forum member to stop trolling. On a post that I honestly can't see how it's close to that.
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