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Posts: 68 | Thanked: 10 times | Joined on Oct 2007
#476
Originally Posted by deadmalc View Post
This isn't true for auth's marked as internet orders, only for card holder present.
This is more the fact that Nokia couldn't communicate internally and unnecessarily auth'ed cards three times (or more) for 500 quid, it is naturally assumed as a fraud. (How many people buy three phones for 500quid in 2 months?)
There are better ways of doing this and Nokia should know this.
I agree, I don't think its intentional by Nokia (as I didn't have any discount codes applied), its random but related to the technology/way/number of orders Nokia were putting though.

IMHO if we have some idea of the scale of this we take that to .shop.nokia and see if they can improve their processing for the future.