Good idea, we need somewhere where we can wallow in our misery...it will be difficult following the UK thread as they one by one get their devices (happy for them of course, but it's tough when you don't have it yourself). Maybe we should work out a rota for whose turn it is every day to badger MPD by a) phone b) online chat c) email By the way, in case you were wondering whether MPD are always this incompetent, there are certainly signs that they are. Read this thread and note the eerie similarities to our one. http://forum.xda-developers.com/show...+phones+direct This post doesn't fill me with confidence and certainly would explain why they don't answer the phone half the time: http://forum.xda-developers.com/show...5&postcount=25 On the positive side, this post would at least suggest that Robin at the Reading branch of Nokia retail might be a man worth contacting. He seems to know his stuff and may know more than those at the Head Office. http://forum.xda-developers.com/show...7&postcount=45 Maybe I will phone there either tomorrow or the next day to see if anyone can give me a straight answer. Anyhow, let's keep focussed on what we can do to keep the fire under their feet until we get our N900s.