I called around 6:00pm to get some kinda status and all they keep saying is that it has been released to shipping and that I should have it by this week. So I keep questioning where my tracking numbers are and they quickly dismiss that with the previous statement. I then ask why have I been charged for the phone if you haven't shipped it yet and they come up with another excuse. This is getting downright ugly now. I also keep mentioning about the tracking page being broken but they don't seem to care.