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ninjaboxergirl's Avatar
Posts: 337 | Thanked: 54 times | Joined on Oct 2009 @ South Yorkshire
#39
Originally Posted by Dexter1759 View Post
Whilst I have no news to share, I thought I'd let people know that I just had another rather frustrating webchat with MPD.

It was frustrating for a couple of reasons, some of my messages were not being displayed, and the staff member I was talking to didn't seem to respond to (or was very slow replying) most of my messages.

It seems though that it was a technical glitch, the transcript emailled to me at the end of the chat included all messages I had sent and all message the staff had sent me (some of which I hadn't seen).

I have emailled MPD directly (about multiple things but mentioned this problem).

So be aware that they might not be being shirty/ignoring you it could be some sort of technical glitch, I feel quite bad for getting a little arsey with the person now. Hopefully, anyone else that reads this will go easier on them.
Well then they ought to sort the damned thing out. the problem will be with the webchat software and beyond their control but it does look awfully unprofessional for a company like them to be using something that doesn't work. Maybe find something more reliable so they don't p!ss their customers off so often??
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Very proud owner of the superb N900 since December 09.