Same here man. Thought maybe it would turn this morning but no dice.

When you guys called Dell did you actually get a person that told you the systems were down? I called last night on my way home and some guy tried to sound like a recording and said the systems were down. I played dumb and just waited a few minutes. Then he said it again, but a little different. I mumbled some nonsense and then he said, "Sorry Customer, I have to leave now. Goodbye."

Got a good laugh out of it.