View Single Post
Posts: 607 | Thanked: 450 times | Joined on Sep 2009 @ Washington, DC
#95
Originally Posted by Laughing Man View Post
That helpfulness quickly goes away when your idea of trying to get help or support comes from insulting the device other people like. You'll find that on any community, heck I can go to an iPhone board right now, start a thread called "iPhone - Yes, it sucks," and you will get the same result. You'll see that with nearly anything.
True, but try to turn the other cheek.

Remember that some of the disgruntled who come here will have just dropped around $500 on what they thought was going to be the greatest phone in the history of creation (or, at least, in the history of Nokia) and, at least in their minds, it isn't. This may be where they come to vent.

If they're venting about something that is scheduled to be fixed (or a missing app), tell them it's on the future release list. If they're venting about some issue that needs a bug report, ask them to file one or, better yet, help them file one. Don't just attack back.
 

The Following 3 Users Say Thank You to DaveP1 For This Useful Post: