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shop.nokia.co.uk cancelled my order - UK
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w00t
2009-11-25 , 17:09
Posts: 1,055 | Thanked: 4,107 times | Joined on Oct 2009 @ Norway
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135
Originally Posted by
deadmalc
*snip*
Hang in there
I'm very tempted to just not bother. That's the conclusion I've reached after spending half a day on the phone trying to sort my *new* order out.
Let me explain my payment issues.
It's slightly worse in my case. They didn't auth multiple times, they just tried to take £1k (multiple phones - the missus wants one), and they say it failed. My bank say it succeeded, and have still got a hold on the ****ing £1k so the new order will probably bounce when Nokia try charge it.
I ring the bank to cancel this, they tell me to ring Nokia. I ring Nokia, they tell me to ring the bank. I do this, they give me an auth code and tell Nokia to use this. Nokia effectively tells me they'll ring me when the order fails, and hangs up on me.
HOW ****ING HELPFUL.
It's not helping my anger issues that I've now been effectively without a phone (except from a braindead Ericsson) since late October, and, despite news of the shipping, I'm now back in an indefinite state of not knowing when my phone will ship - troublesome, as I'm travelling out of the country quite soon.
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