I'm very tempted to just not bother. That's the conclusion I've reached after spending half a day on the phone trying to sort my *new* order out.

Let me explain my payment issues.

It's slightly worse in my case. They didn't auth multiple times, they just tried to take £1k (multiple phones - the missus wants one), and they say it failed. My bank say it succeeded, and have still got a hold on the ****ing £1k so the new order will probably bounce when Nokia try charge it.

I ring the bank to cancel this, they tell me to ring Nokia. I ring Nokia, they tell me to ring the bank. I do this, they give me an auth code and tell Nokia to use this. Nokia effectively tells me they'll ring me when the order fails, and hangs up on me.

HOW ****ING HELPFUL.

It's not helping my anger issues that I've now been effectively without a phone (except from a braindead Ericsson) since late October, and, despite news of the shipping, I'm now back in an indefinite state of not knowing when my phone will ship - troublesome, as I'm travelling out of the country quite soon.