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Posts: 133 | Thanked: 23 times | Joined on Sep 2009
#710
So I called dell on the way home. Was on hold for probably 10 minutes as well. Somehow got transferred to tech support first. When I got to the order guy he told me that the unit was still in production, blah blah blah. He told me that they haven't received a confirmation yet about the third party manufacturer and when they will receive a shipment. I told him about the ones already received and he sort of brushed it off. He said December 2nd was still a possibility but that it wasn't verified.

He also noted while I was on the phone with him about how many times I've contacted them and said since I've called and nagged them a bunch they have put me on a 'priority list'. Thought that was rather humorous. I'm sure it was just him writing my name on a napkin from his lunch and then throwing it away after the phone call. He said I've been added to the notify lists (pretty sure I was already on them) to receive information when they ship it.

Didn't get too much out of them unfortunately, no free shipping either. I wasn't really in the mood to start yelling, too tired.

Enjoy your phones to those who got it.

EDIT: Also when I got home there was a package on my doorstop. I nearly crapped myself until I realized it was something else I ordered. Oh well