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Posts: 242 | Thanked: 103 times | Joined on Nov 2009 @ Sheffield, UK
#1405
Originally Posted by N900Retailer View Post
Well, as far as I know we are not expecting anymore delays and they will ship first units soon. Its not bragging I am just a guy who is basically in you position, I have been waiting my phone too and this delays bothers me as much as it bothers other waiting customers. I just cant wait anymore. It is your call to use Nokia Retail Stores again. None of the delays is our fault. I cant comment about customer service. We been trying our best.

If you have ordered your phone already, there is a big chance of you getting it next week.
As I said, really appreciate the up to date info you are trying to give us. And we know you've been trying your best, but saying it's not your (that is MPD's) 'fault' is very poor business practice on their part. People do not separate you and Nokia, largely because MPD run Nokia retail and so the connection seems very strong. MPD need to sort out their channels of communication with Nokia and their channels of communication with their customers and stop employing this 'well, we're really doing our best, but it's over our heads, it's all Nokia's fault' line. Ultimately it makes no difference to me whether it's MPD or Nokia who screwed it up, I'm doing business with MPD so I hold them accountable when things go wrong.

Sorry, bit of a rant there, just annoyed that I haven't got my N900 yet.
 

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