Sure I understand that, but do you think you could point me some recent reviews where end users express their dissatisfaction with the device. As I haven't bought it yet myself I'm interested about different opinions of it. What I'm not interested that much is hearsay and vague remarks on "end user unhappiness" I hate to insist but can you give me an example what actually is missing and wrong with the phone. I assume you already have the phone and you have used it and found it not suitable for you, and that your opinions are not based only on some youtube videos. I'm sure about that, but you have to understand that the units that are now appearing to the end users have been manufactured already few weeks ago even a month. The fw on the phones is from week 42 as far as I know - some may be a later version we'l know when people get the phones. There's always something to fix, but there's also a point when you have to say "it's enough ship it". Should Nokia have waited for Google to release Maemo version of Maps? Very few Nokia phones have office program installed, for reading yes, but not editing. Other problems you mention I don't know, and when you refuse to give specific examples I can't even sympathize on your problems. I had the impression that making backups is as easy as copying data from the device? Sure it is, but not very convincing. Referring to "problems", inability to do something, "not working properly" are too vague to get proper understanding what needs to be fixed to make the device better for you for example. Have you experienced all this yourself, or have you just gotten the information from somewhere else, an if yes from where (so I could read those complaints myself)